Terms and Conditions

These Terms and Conditions (“Terms”) between Aadland Adventures (“Agency”) and you (including all
Travelers on the same booking who share the same household) (“you,” “your,” “yourself” or “Traveler”)
becomes effective upon your: (1) electronic or written signature; or (2) payment authorization until
terminated in writing by you or Agency.
These Terms are subject to change at any time, without prior written notice. The effective version of these
Terms is located at https://Aadlandadventures.com
DEFINITIONS
“Agency” means Aadland Adventures.
“Booking Services” means travel reservation and booking services for Travel Services, which Agency
provides to you under these Terms.
“Lead Traveler” means you, acting on behalf of all Travelers on the same booking who share the same
household under these Terms.
“Supplier” means any party who provides Travel Services to any Traveler.
“Terms” means these Terms and Conditions.
“Traveler” means you and all Travelers on the same booking who share the same household under these
Terms.
“Travel Services” means travel products and services provided to you by Suppliers, including hotel
accommodations, air transportation, cruises, car rentals, tours, activities, and similar products and
services involving any type of leisure, business, or other travel under these Terms.

  • TRAVELERS
    • By your signature or payment authorization, you agree to these Terms, including without
    limitation all cancellation policies, on behalf of yourself and each Traveler on the same booking
    who share the same household with you.
    • You are the Lead Traveler—you represent all Travelers on the same booking who share the same
    household with you.
    • By your signature or payment authorization, you confirm to Agency that you have:
    o Shared these Terms with all Travelers; and
    o Obtained written confirmation that each Traveler has agreed to these Terms, which
    confirmations you will promptly deliver to Agency.
    • You are responsible for booking, confirming, and paying for all reservations sufficiently prior to
    travel dates to ensure availability, avoid late-booking fees, and avoid fare increases.
    • You acknowledge the text of these Terms is conspicuous.
    • You are responsible for understanding these Terms—please read them carefully before accepting
    Booking Services or Travel Services.
    • If you do not understand any part of these Terms, please contact Agency in writing to request
    clarification.
    AGENCY
    • Agency is a travel agent who provides Booking Services (not Travel Services) to you.
    • Agency reserves the right at any time to correct errors or omissions regarding pricing or any other
    matters regarding your travel booking.
    SUPPLIERS
    • Suppliers are independent companies who provide Travel Services to you.
    • Suppliers operate under their own terms, conditions, and management.
    • Your travel documentation identifies each Supplier responsible for providing your Travel Services.
    • By paying for Travel Services, you consent to the use of those Suppliers.
    • All documentation, receipts, confirmations, and tickets issued are subject to the terms and
    conditions specified by each Supplier.
    • Please read Supplier terms and conditions carefully—you are responsible for understanding and
    complying with terms imposed by any Supplier with which you elect to deal, including without
    limitation payment of all amounts when due and compliance with Supplier’s rules and restrictions
    regarding availability and use of Travel Services.
    • You understand that any violation of Suppliers’ terms may result in denied access to Travel
    Services, cancellation of reservations, and forfeiture of any monies paid. If any such violation
    results in fees or penalties to Agency, you agree to cover all such actual costs.
    • Suppliers may require you to sign a liability waiver prior to participating in their Travel Services.
    • Suppliers are not subject to Agency’s control—they are not employees, agents, representatives,
    or affiliates of Agency.
    • Agency is not responsible for any Supplier’s breach of contract, failure to comply with any laws,
    or wilful or negligent acts, errors, or omissions, which may result in delays, inconvenience, costs,
    loss, damage, injury, or death to Travelers or Travelers’ companions.
    • If a Supplier declares bankruptcy, it is not obligated to transport you or to provide refunds. It
    might continue to provide some or all Travel Services, or it may stop operations completely.
    • Other Suppliers may, but are not required to, provide alternative Travel Services.
    • Payments to Agency immediately become the property of Suppliers, as required by law.
    • Agency is not permitted to provide refunds for Suppliers who have declared bankruptcy.
    • Agency has no special knowledge about the financial condition of Suppliers.
    • Agency has no liability for recommending a trip credit or a refund.
    • All Supplier promotions, incentives, and offers are subject to Supplier availability, which may
    change at any time without notice.
    RATES & INCLUSIONS
    • Quoted rates are based on the precise inclusions Agency provides to you in writing.
    • Unless specifically itemized on your travel documentation, rates do not include other Travelers’
    costs, fees, or taxes related to:
    o Airports, ports, stations, security, agriculture, customs, immigration, visas, passports, or
    any other government-imposed fees or taxes, without limitation; or
    o Meals, beverages, alcohol, minibars, entertainment, seat assignments, upgrades,
    excursions, hospitality, gratuities, copies, telecommunications, energy, laundry, cleaning,
    bedding, parking, valet, insurance, taxis, transfers, porterage, departures, travel
    segments, health, medical tests or treatment, vaccinations, pharmaceuticals,
    supplements, or any other charges of a personal nature, without limitation.
    PERSONAL INFORMATION
    • You consent to Agency and Supplier use of your personal information.
    • You understand that, as part of booking any Travel Services, certain personal information may be
    conveyed to third parties to accommodate your travel.
    o Such information includes birth dates, passport numbers, travel dates, occupation,
    frequent flyer information, bank accounts, credit cards, and other information needed to
    secure travel arrangements.
    • Agency has no liability regarding the distribution of your information to any Supplier or any
    Supplier’s failure to protect your personal information.
    • You authorize Agency to keep your personal information for as long as needed to provide Booking
    Services and for a reasonable period thereafter for Agency’s legal or business purposes.
    RESERVATIONS & PAYMENT
    • You authorize Agency to charge your credit card, debit card, or other means of payment for all
    charges associated with your travel booking.
    • Traveler payments to Agency in currency other than U.S. Dollars (USD) will be converted at thencurrent exchange rates.
    • Agency payments to Suppliers will be converted at then-current exchange rates between USD and
    the currency in Supplier’s country.
    • All Supplier prices are subject to change, including changes based on currency exchange-rate
    fluctuations.
    • Agency has no responsibility for Supplier price changes, currency fluctuations, or surcharges or
    fees relating to foreign-currency transactions.
    • A purchase of Travel Services is not complete until all deposits and other amounts due have been
    paid and processed and you receive a written booking confirmation.
    • If you do not make payments by their due date, Suppliers may cancel your booking in whole or
    part, which may result in deposits or previous payments becoming NON-REFUNDABLE.
    • You are responsible for Supplier price increases, fees, or penalties incurred as a result of your late
    payment. Agency has no responsibility for such price increases, fees, or penalties.
    • Agency reserves the right to cancel your booking if Agency does not receive full payment for
    Booking Services or Travel Services within a reasonable time, in Agency’s sole discretion.
    • If rebooking is requested, Agency will assist with obtaining any refunds due to rebooking trips
    (e.g., using future cruise credits), but Agency may, in its sole discretion, charge a NON-REFUNDABLE FEE for that Booking Service.
    CHANGES & CANCELLATIONS
    • You agree to comply with the terms and conditions of Suppliers regarding your Travel Services,
    and changes thereto, and you agree to pay any applicable change or cancellation fees.
    • If you change or cancel a reservation or booking, you may be subject to:
    o Agency fees of USD $25 AND
    o Supplier fees, charges, or penalties.
    • NO REFUNDS will apply to any cancelled, unused, or partially used Travel Service.
    • Hotels may not permit changes to or cancellation of reservations, subject to the terms and
    conditions of the hotel reservation.
    • Notwithstanding the above, you agree to the following cancellation policies of Agency:
    NO SHOWS
    • Failure to travel or show up for any reservation or booking is considered a “no show.”
    • No show penalties will equal amounts up to the entire cost of travel, subject to terms and
    conditions of Supplier and Agency policies.
    REFUNDS, CHARGEBACKS, AND ADJUSTMENTS
    • You will deliver to Agency in writing any claim for refund or adjustment.
    • Full details and proof of payment documentation must accompany all claims.
    • You may not be entitled to a refund if you change or cancel your travel plans after: (1) a
    confirmation of the booking; or (2) payment for a booking.
    • Refunds are subject to Supplier terms and conditions.
    • Suppliers may not issue refunds for cancellation due to actual, threatened, or fear of potential
    terrorist events, political unrest, pandemic or health concerns, or similar circumstances. Please
    carefully review Supplier terms and conditions.
    • You waive any right to a chargeback in case of cancellation (except for fraud), including any force
    majeure event (as described below).
    • If you attempt a chargeback, reverse charge, or recollection of a payment already made without
    Agency’s authorization, Agency reserves the right to charge you additional costs, fees, and
    expenses associated with such chargeback, reverse charge, or recollection, including without
    limitation attorney’s fees and legal costs.
    ACCOMMODATIONS
    • Hotel accommodation is subject to availability at the time of reservation.
    • Some hotels require NON-REFUNDABLE and NON-TRANSFERABLE deposits to guarantee a
    booking. In such cases, Agency will notify you regarding the NON-REFUNDABLE pre-payment for
    that portion of your travel.
    • Amenities such as air conditioning, elevators, bed size, and similar preferences are not guaranteed
    at all properties. In addition, even if a property has amenities such as air conditioning, elevators,
    restaurants, bars, fitness facilities, or pools, such amenities are not guaranteed to be operational
    or available during your stay.
    • Reimbursement for lack of amenities is solely the responsibility of the hotel.
    • Agency may elect to act as an intermediary, but it is not responsible for such reimbursement
    under any circumstances.
    AIR TRAVEL
    • Most airlines consider a name-change to be a cancellation.
    • You are responsible for excess baggage fees. Travelers are responsible to confirm airline baggage
    allowances for all flights.
    • International flights may have different requirements than domestic flights.
    • Tickets of any kind are payable in full at the time of booking.
    • Airline tickets, once purchased, may be NON-REFUNDABLE and NON-EXCHANGEABLE, subject to
    Supplier terms and conditions.
    • Agency is not responsible for any loss, injury, accident, error, or omission that may occur,
    including without limitation schedule changes, additional expenses, delays, and cancellations due
    to weather conditions, equipment failure or repair, or other matters beyond Agency’s control.
    • You agree to comply with safety guidelines of all airlines and hold Agency harmless from any
    liability due to airline restrictions.
    • Airline pre-arranged seat assignments, baggage, carry-ons, meals, drinks, and other services may
    be subject to additional fees.
    • Agency cannot guarantee seats in specific locations or next to each other. Seat assignments are
    strictly based on availability at the time seats are being selected and paid for.
    • Airlines retain the right to change aircraft and seat assignments at any time.
    • Agency is not responsible for any changes made by airlines or any additional charges imposed by
    airlines for any changes to seat assignments after selection and payment.
    TRAVEL INSURANCE
    • Agency strongly recommends that each Traveler purchases comprehensive travel insurance.
    • If you decline to purchase travel insurance that includes coverage for emergency and medical
    needs while traveling and coverage for travel delays, you assume all personal risk and financial
    loss if you cancel your travel or incur costs or losses during the course of travel.
    • You understand that concerns or fear of pandemics or epidemics are not a covered reason under
    some travel insurance policies.
    • Insurance policies may exclude coverage for pandemics and epidemics.
    • Insurance claims will only be paid for covered matters, as stated in the insurance policy.
    • You hold Agency harmless for your election not to purchase travel insurance and for any denial of
    any claim by any insurer for any reason.
    TRAVELER CONDUCT
    • You are responsible for any damage or loss caused by any Traveler acts, errors, or omissions.
    • You are responsible for full payment for any such damage or loss directly to Supplier or provider
    of any Travel Services or goods or services relating thereto.
    • You indemnify Agency for all amounts of any claim made against Agency, including without
    limitation attorney’s fees and other legal costs, relating to Traveler acts, errors, or omissions.
    • Agency is not responsible for any costs relating to Traveler conduct, Traveler removal from any
    Travel Services, in whole or part, based on Traveler’s negligence, willful misconduct, or otherwise.
    • You agree not to hold Agency, its owners, employees, agents, or representatives accountable for
    any claims arising from Traveler acts, errors, or omissions.
    • Any Authorized Party (defined below) may, in its sole discretion, refuse you any Travel Service,
    require you to leave any Travel Service, or require you to disembark any mode of transportation
    if the Authorized Party reasonably believes:
    o You are a danger to yourself or any other participant;
    o You have engaged in, are engaged in, or are threatening to engage in behavior that is
    socially disruptive, verbally abusive, physically abusive, obnoxious, harassing,
    discriminatory, obscene, or any other behavior that may adversely affect the safety,
    security, comfort, enjoyment, or well-being of any other participant, any Authorized
    Party, or any third party; or
    o You do not follow any rule, procedure, or instruction of an Authorized Party.
    • If you are subject to any determination of an Authorized Party described above:
    o You may be left at any location, city, port, or place any mode of transport stops;
    o You will be solely responsible for all costs relating to your subsequent subsistence,
    accommodation, or transportation;
    o You will forego any right to any refund, in whole or part, of any fees paid by you for any
    Travel Services; and
    o No Authorized Party will have any direct or indirect liability of any kind relating to
    Traveler’s acts, errors, or omissions.
    • “Authorized Party” means any Supplier or any of its agents, representatives, or sub-suppliers of
    Travel Services or goods or services related thereto, including without limitation any ship
    operator, ship captain, tour operator, tour director, group leader, or crew member.
    • You are solely responsible at all times for your baggage and personal items, including items
    acquired during your travel.
    DISABILITIES & SPECIAL NEEDS
    • If you have disabilities or special needs that may require non-emergency special services,
    additional support, or disability accommodations, please advise Agency in advance of booking.
    • If you are unable to use your own wheelchairs, mobility devices, or other medical equipment or
    devices, rentals may be available, potentially subject to additional charges.
    • Airlines and other Suppliers may impose charges for additional baggage and may have size
    restrictions for wheelchairs they can accommodate.
    • If you travel with a service animal or emotional support animal, Suppliers may require advance
    arrangements and documentation regarding the animal’s health, training, and related factors.
    • Countries outside the United States and Canada often apply different laws, rules, regulations,
    standards, and accommodations for persons with disabilities or special needs.
    • Travel destinations may have limited medical facilities, limited availability of prescription
    medications, and limited means to accommodate your disability or special needs.
    • Please consult your health provider prior to planning or booking your travel.
    • Agency will make all reasonable efforts to request assistance or arrange for appropriate services
    or equipment regarding Traveler disabilities or special needs. However, Agency is not responsible
    for the failure of Suppliers to meet Traveler needs and expectations.
    FOOD ALLERGIES
    • If you have food allergies or any similar conditions that may cause you harm during your travel
    (“Food Allergies”), please advise Agency in advance of booking.
    • If any Traveler has Food Allergies, each such Traveler:
    o Acknowledges the possibility of an elevated risk of reactions, delays, or disruption
    regarding your travel; and
    o Has sole responsibility for his or her Food Allergies and for performing all due diligence
    relating to such Food Allergies prior to, during, and following your travel.
    • You will not pursue credit card “charge backs” relating to Food Allergies.
    RISK ACTIVITY
    • If you engage in any activity that may involve any risk of harm to any person’s health or wellbeing,
    damage to property, or costs relating to such activity (collectively, “Risk Activity”), you are solely
    responsible for your decision to engage in, and your involvement with, any Risk Activity.
    • You assume all risks and costs relating to, and for all causes of action arising from, Risk Activity.
    • You will not pursue any cause of action against Agency relating to any Risk Activity.
    • You release Agency from all liabilities, causes of action, and claims relating to any Risk Activity.
    • Risk Activity includes without limitation any activity that could reasonably be regarded as
    inherently dangerous, hazardous, or otherwise having the potential to result in costs, damage to
    property, or injury, disability, illness, or death of any person.
    TRAVELER IDENTIFICATION & PROOF OF CITIZENSHIP
    • The Transportation Security Administration (TSA) requires all airline passengers to provide:
    o Secure Flight Passenger Data (SFPD);
    o Full name as it appears on government-issued identification;
    o Date of birth;
    o Gender; and
    o Redress number (if available).
    • The name of Travelers on all reservations and travel documents must match the name as it
    appears on that Traveler’s government-issued identification.
    • Traveler is responsible for any fees and expenses that may be incurred due to an incorrect name
    or the denial of travel resulting from incorrect or non-matching information.
    • Updated information regarding security measures and requirements for air travel are available at
    www.tsa.gov. Agency highly recommends that Travelers check this website well before travel.
    • All U.S. citizens traveling to or from any international destination must have a valid passport,
    which must be valid for at least six months beyond Traveler’s date of return.
    • Travelers are responsible to confirm and obtain in advance travel documentation required by any
    Supplier, including without limitation requirements based on Traveler status, country of origin,
    destination country, and stops in any other countries.
    • Travelers are responsible to confirm and comply with up-to-date entry and exit requirements of
    any jurisdiction relating to Travel Services.
    • Minor Travelers (age 17 and under) traveling without an adult, with a single parent, or with a nonparent adult may be required to have additional documentation, as required by domestic or
    international airline Suppliers.
    • NO REFUND will be issued for any costs or losses incurred as a result of Traveler’s failure to obtain
    or provide travel documentation required by any Supplier.
    PASSPORTS, VISAS, AND DRIVER’S LICENSES
    • You are responsible to be familiar with the laws and rules governing any travel to any country.
    • You are responsible to determine the documents needed, to acquire such documentation, and to
    ensure your passport is up to date and valid to enter or exit any country.
    • Agency may be able to assist you in acquiring the necessary travel documents upon your request.
    • However, Agency is not responsible or liable for your failure to hold visas or documentation or to
    determine the validity of your passport or any other travel document to enter or exit any country.
    ENTRY REFUSAL
    • Countries may restrict entry for persons with criminal records.
    • You are responsible for understanding all destination entry laws and for knowing if you or anyone
    in your party has a criminal record.
    • Agency does not inquire into Traveler criminal records in the interests of privacy.
    • Refusal of entry will not be a justification for cancellation of Travel Services, chargeback, or refund.
    PANDEMICS, EPIDEMICS, AND TRAVEL ADVISORIES
    • You are solely responsible for being aware of any restrictions related to pandemics, epidemics,
    and other travel advisories.
    • You warrant that you have reviewed and understand all U.S. Center for Disease Control (CDC) and
    U.S. Department of State travel advisories, notices, warnings, restrictions, and rules, including
    those regarding pandemics, epidemics, COVID-19, and other health threats.
    • You are aware that certain countries, including the United States, may require testing and
    quarantine upon entering the country, as well as testing and quarantine upon returning to the
    United States or your country of residence.
    • You understand destination countries may have limited availability of tests required for return to
    the United States.
    • Screening procedures and restrictions may take place at airports and in public areas.
    • Restrictions may include mandatory face coverings and/or temperature checks in airports, hotels,
    cruise ships, trains, or other means of transport.
    • You are aware that immigration restrictions may be put in place before or during travel that could
    impede your ability to enter or exit your destination as planned.
    • Travelers, including U.S. Citizens, agree to refer to current CDC guidelines, country-specific
    guidelines, and Supplier requirements regarding health and medical testing and documentation
    requirements.
    • If you fail to comply with current regulations or provide any required testing results or
    documentation, you may be denied boarding, entry, or return to the United States or your country
    of residence.
    • You are responsible for continually checking the latest CDC and State Department travel
    advisories, which can be navigated via the following links:
    o U.S. Center for Disease Control Information
    ▪ https://www.cdc.gov/coronavirus/2019-ncov/travelers
    ▪ https://wwwnc.cdc.gov/travel/notices
    o U.S. Department of State Information
    ▪ https://travel.state.gov/content/travel/en/traveladvisories/traveladvisories.html/
    • CDC and other governmental notices and policies may change before your travel, during your
    travel, and after you return from travel.
    • Neither Agency nor Suppliers are responsible for Traveler testing or documentation.
    • You understand the inherent risks of choosing to travel.
    • You accept the risks set out above and hold Agency harmless against any travel restrictions, death,
    illness, cancellations by Suppliers, financial loss, quarantining rules, or measures put in place at
    airports or destinations you travel through.
    • You hold Agency harmless for any financial penalties or fees imposed by Suppliers for
    cancellations or postponements relating to COVID-19, pandemics, epidemics, natural disasters,
    accidents, or disturbances, or any similar events.
    • You agree not to pursue any credit card charge-back, reimbursement, or legal action against
    Agency regarding such penalties or fees.
    RESTRICTED PRODUCTS & MATERIALS
    • You are responsible for knowledge, comprehension, and compliance with applicable laws in each
    jurisdiction in which you travel regarding restricted products and other materials, including
    without limitation laws regarding the possession or use of animals and animal products; plants,
    fruits, vegetables; soil; cultural artifacts; alcohol; firearms and ammunition; knives and cutting
    instruments; weapons; explosives; and any other restricted or illegal products or materials.
    • You are responsible for knowledge, comprehension, and compliance with applicable laws in each
    jurisdiction in which you travel regarding Illegal drugs, substances, and paraphernalia, including
    prescription or over-the-counter products that may be restricted in some jurisdictions but
    unrestricted in others (“Drugs”).
    o Local laws may require you to carry medical prescriptions from a qualified physician.
    o Any possession or use of Drugs may result in immediate termination of Travel Services, as
    well as prosecution by agents or officers of any government authority.
    HAZARDOUS MATERIALS
    • All air passengers are prohibited by federal law from bringing hazardous materials aboard aircraft
    in their luggage or on their person.
    • Violations can result in up to 10 years of imprisonment and significant fines under 49 U.S.C.
    5124 (see https://www.govinfo.gov/content/pkg/USCODE-2009-title49/pdf/USCODE-2009-
    title49-subtitleIII-chap51-sec5124.pdf).
    • Examples include without limitation explosives, compressed gases, flammable fluids and solids,
    oxidizers, poisons, corrosives, radioactive materials, paints, lighter fluid, fireworks, tear gases,
    oxygen bottles, lithium batteries, and radiopharmaceuticals.
    • Special exceptions apply for small quantities (up to 70 ounces total) of medical and toilet articles
    carried in your luggage and certain smoking materials on your person.
    • Restrictions on hazardous materials are listed at:
    https://www.tsa.gov/travel/security-screening/whatcanibring/all.
    • Some foreign airports require airlines to treat passenger cabins with insecticides prior to or during
    flights. The U.S. Department of Transportation (DOT) provides a list of such requirements at:
    https://www.transportation.gov/airconsumer/spray.
    • You are responsible for understanding and complying with all requirements regarding hazardous
    materials and insecticides.
    • Please contact your airline or other travel supplier regarding your itinerary and applicable rules.
    LIMITATIONS OF LIABILITY
    • AGENCY ACTS AS AN AGENT OF SUPPLIERS AND HAS NO CONTROL OVER SUPPLIER ACTIVITIES,
    TRAVELER ACTIVITIES, THE ACTIVITIES OF ANY THIRD PARTY.
    • TRAVELER AGREES, THEREFORE, THAT AGENCY HAS NO LIABILITY FOR ANY DIRECT, INDIRECT,
    INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR SPECIAL DAMAGES, WHETHER BASED ON
    CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION ANY
    LIABILITY FOR PROPERTY DAMAGE, PERSONAL HARM, PHYSICAL INJURY, OR DEATH RELATING TO:
    o ANY ACT, ERROR, OR OMISSION OF ANY SUPPLIER OR ITS OWNERS, EMPLOYEES,
    CONTRACTORS, AGENTS, OR REPRESENTATIVES, NEGLIGENT OR OTHERWISE,
    REGARDING TRAVEL SERVICES, DELIVERY OR FAILURE TO DELIVER TRAVEL SERVICES IN
    WHOLE OR PART, CANCELLATIONS, BANKRUPTCY OR CESSATION OF OPERATIONS, OR
    ANY OTHER MATTERS RELATING TO TRAVEL SERVICES; OR
    o ANY ACT, ERROR, OR OMISSION OF TRAVELER, NEGLIGENT OR OTHERWISE; OR
    o ANY ACT, ERROR, OR OMISSION OF ANY THIRD PARTY, NEGLIGENT OR OTHERWISE.
    • TRAVELER EXONERATES AGENCY FROM ALL LIABILITY AS SET OUT ABOVE.
    • IF, DESPITE SUCH EXONERATION, TRAVELER IS AWARDED DAMAGES AGAINST AGENCY IN LAW
    OR EQUITY, SUCH DAMAGES WILL BE LIMITED TO THE TOTAL AMOUNT OF COMMISSIONS OR
    FEES RECEIVED BY AGENCY FOR PROVIDING BOOKING SERVICES UNDER THESE TERMS.
    • AGENCY’S SOLE OBLIGATIONS AND LIABILITIES ARE AS STATED IN THESE TERMS. ALL OTHER
    REPRESENTATIONS AND WARRANTIES—EXPRESS OR IMPLIED, BY STATUTE, LAW, OR
    OTHERWISE—ARE EXCLUDED.
    ARBITRATION
    • In case of a dispute between you and Agency relating to or arising out of these Terms, the parties
    will first attempt to resolve the dispute personally and in good faith.
    • If personal resolution attempts fail after 60 days following written notice of dispute, the parties
    will submit the dispute to binding arbitration.
    • The arbitration will be conducted as follows:
    o State of Missouri, County of Cole
    o The arbitration will be conducted by a single arbitrator.
    o Such arbitrator will have no authority to add parties, vary the provisions of these Terms,
    award punitive damages, or certify a class.
    o The arbitrator shall be bound by applicable and governing federal law as well as the law
    of the State of Missouri, County of Cole.
    • Each party will pay its own legal costs and fees.
    FORCE MAJEURE
    • No failure or delay in the performance of any obligation under these Terms will be a breach if such
    failure or delay arises from a force majeure or any cause beyond the reasonable and foreseeable
    control of Agency, including without limitation acts of God, floods, weather conditions, fires,
    explosions, accidents, war or threats of war (declared or undeclared), acts of terrorism, sabotage,
    insurrection, riots, strikes, or civil disobedience, sickness, epidemics, pandemics, quarantines,
    government interventions, defects in machinery or vehicles, delays or other events (collectively,
    “force majeure”).
    • Agency is not liable to you and will not provide any refunds caused by delay or non-performance
    of any obligation under these Terms to the extent any such delay is due to any force majeure.
    • If any Suppliers are affected by any force majeure, they may, in their sole discretion, vary or cancel
    any itinerary or arrangement in relation to your travel without notice.
    • If an accident occurs and you seek assistance from us, you will be responsible (financially and
    otherwise) responsible for all alternative travel arrangements.
    GENERAL
    • Amendments. These Terms may be amended only in writing by Agency.
    • Assignment. You may not assign any right or obligation under these Terms without Agency’s prior
    written consent, which will not be unreasonably withheld or delayed.
    • Waiver. No forbearance or delay in enforcing these Terms will prejudice or restrict any rights of
    you or Agency. No waiver of a right will operate as a waiver of any subsequent right. No right is
    exclusive of any other right, and each right is cumulative.
    • Severability. If any part of these Terms is found unenforceable, that part will be enforced to the
    fullest extent permitted by law and the remainder of these Terms will remain fully in force.
    • Relationship of Parties. These Terms do not create an agent relationship, legal-entity partnership,
    joint venture, or employment relationship between you and Agency. You have no authority to
    bind Agency or incur any obligation on Agency’s behalf.
    • Notices. Notices under these Terms will be in writing and deemed given when sent receipt
    confirmed to the receiving party’s email or other address provided for purposes of notice.
    • Counterparts. These Terms may be signed or accepted electronically in more than one
    counterpart; each will be an original. Counterparts together constitute a single instrument.
    • Governing Law. These Terms are governed exclusively by the laws of [Missouri] without regard to
    conflict-of-law provisions.
    • Further Assurances. The parties will perform any additional acts as necessary to effect these
    Terms and will address together in good faith any unforeseen issues that arise under these Terms
    with a view to mitigating any material adverse impact on either party.
    • Entire Agreement. These Terms, together with the Travel Services Agreement, are the entire
    agreement between Traveler and Agency and supersede all prior agreements, written or oral,
    between the parties regarding its subject matter.
    SELLER OF TRAVEL CREDENTIALS
  • Florida Seller of Travel Ref. No. ST15578 - CST 2090937-50 – Washington UBID No. 603189022 - Iowa
    Registered Agency No. 1202
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